Welcome to Digital Pro Sounds. By accessing, purchasing, or downloading products from our website, you agree to these Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using this website, you acknowledge and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies or terms referenced herein. If you do not agree, you must not use this website or our services.
• Eligibility: This website is offered to users of legal age in their jurisdiction. By using our website, you confirm that you meet this requirement or have obtained consent if acting on behalf of a minor.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the updated terms.
2. Refund Policy
We offer a 14-day refund policy to ensure customer satisfaction:
• You may request a refund within 14 days of purchase for any reason, no questions asked.
• Refund requests beyond 14 days are considered on a case-by-case basis and are only available for defective or non-functioning products, provided that proof of the issue, such as screenshots or video evidence, is submitted.
To request a refund, please contact us at support@digitalprosounds.com with proof of purchase and any relevant details.
3. License Agreement
By purchasing or downloading our products, you are granted a non-exclusive, non-transferable license under the following terms:
• You may use the products royalty-free in your musical productions, including commercial works. (This excludes loop packs, which may have additional terms specified on the product page.)
• Redistribution, resale, modification, or uploading of purchased products to other platforms is strictly prohibited. Violations may result in legal action.
4. Product Bundles
When you purchase a bundle, it includes the products listed in that bundle at the time of purchase. Any new sounds, presets, expansion packs, or products released later will not be added to your original order unless explicitly stated. While essential updates may be provided, major upgrades (e.g., version 2, version 3) or new products will be sold separately or as part of an updated bundle.
5. Products and Liability Disclaimer
1. Our Products
We develop and sell plugin software under Digital Pro Sounds. While we strive to provide high-quality software and offer support for any issues you may encounter, we cannot guarantee flawless performance or compatibility with all systems, as setups may vary. However:
• Our liability is limited as stated below.
• Compatibility with all systems cannot be guaranteed, as setups may vary.
2. Third-Party Products
In addition to our own software, we sell products developed by third-party companies. While we partner with reputable developers, Digital Pro Sounds acts solely as a distributor for these third-party products.
• Responsibility: Third-party developers are fully responsible for the functionality, performance, and support of their products.
• Support: For issues related to third-party products, customers may need to contact the product’s developer directly. We may assist in facilitating communication when necessary.
• Warranty: Any warranties, guarantees, or claims related to third-party products are provided by the respective developer, not Digital Pro Sounds.
By purchasing third-party products through our website, you acknowledge and agree that Digital Pro Sounds is not liable for any direct or indirect damages resulting from the use of such products.
3. General Liability Disclaimer
•Digital Pro Sounds is not liable for any indirect, incidental, or consequential damages, including but not limited to data loss, business interruptions, or software malfunctions resulting from the use or inability to use our products or third-party products sold through our website or third-party platforms. For products created by Digital Pro Sounds but purchased through third-party websites, liability and support are subject to the policies of those platforms.
• While we take all reasonable precautions to ensure our products are free of malicious code, viruses, or malware, we cannot guarantee absolute protection. Users are responsible for securing their own devices and software before downloading.
• All products, whether developed by Digital Pro Sounds or third-party vendors, are provided “as is” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
6. Prohibited Uses
You may not use our website or products for unlawful purposes, including but not limited to:
• Violating any applicable laws or regulations.
• Transmitting harmful code, viruses, or malware.
• Engaging in fraudulent activities or impersonating others.
• Using the website to infringe upon intellectual property rights.
• Overburdening or interfering with the proper functioning of the website.
We reserve the right to terminate access for users found in violation of these terms.
7. File Responsibility
• We are not responsible for lost files after purchase. However, upon proof of purchase, we will resend your files where possible.
• Users are encouraged to back up all downloaded files to prevent loss or damage.
8. Payment Terms
• By making a purchase, you confirm that you are the rightful owner of the payment method used.
• All transactions are processed securely through [PayPal/Stripe]. We do not store payment details.
9. Support and System Requirements
We strive to provide support for any issues you encounter while using our products. However, due to the complexity and variety of system setups, we cannot guarantee a resolution in all cases.
• Software compatibility may vary based on your system, operating system, or other installed software.
• It is your responsibility to ensure that your system meets the minimum requirements specified for each product.
10. Intellectual Property Rights
•The content, features, and functionality of this website, including but not limited to text, images, videos, software, and products developed by Digital Pro Sounds , are the exclusive property of Digital Pro Sounds or its licensors.
•Products and content provided by third-party companies and featured on this website are the property of their respective owners and are protected by intellectual property laws.
•Unauthorised use, reproduction, or distribution of our intellectual property or any third-party intellectual property featured on this site is strictly prohibited.
11. Copyright Infringement Claims
If you believe that any of our products infringe on your intellectual property rights, please contact us immediately at support@digitalprosounds.com with the following details:
• Your name, contact information, and a detailed description of the alleged infringement.
• Proof of your ownership or rights to the intellectual property in question.
We take copyright concerns seriously and will investigate promptly. You agree to allow us 30 days to address and resolve the issue before taking any legal action.
12. User Contributions
If you post or submit content, including feedback or reviews, to our website, you agree that:
• The content must not violate any laws or rights of third parties.
• You grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your contributions for promotional or operational purposes.
• We are not responsible for the legality, reliability, or appropriateness of user-generated content.
13. Force Majeure
We are not responsible for any delays, interruptions, or failures caused by events beyond our control, including but not limited to server outages, natural disasters, or acts of government.
14. Limitation of Time to File Claims
Any legal claim or cause of action related to these Terms must be filed within one year after the claim arises. Claims filed after this period will be barred.
15. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved exclusively in the courts of Englad and Wales.
16. Amendments
We reserve the right to update or modify these Terms at any time. Updates will take effect immediately upon being posted on our website.
17. Contact Information
For questions or concerns, please contact us:
Email: support@digitalprosounds.com
Website: digitalprosounds.com